Sprint Nextel - The Most Evil Company in the Universe

We recently tried to get new cell phone service with Sprint Nextel. We ordered a Palm Treo. Within a few days, we received an empty box, with an expired rebate form in it. We called customer service - the worst customer service in the world, now that communism has fallen in Russia. They said they would send us a replacement if we sent $299.00. Not wanting to send good money after bad, we refused and immediately canceled service to be within the 30 day period. They refused to refund our money for the phone we never received, so we disputed the credit card charge, which Discover graciously handled. Now we are being billed for the phone we never received.

I am taking great joy in the reports of customers leaving Sprint Nextel in droves, and look forward to their bankruptcy filing.